Self-service export
Customers can export all Customer Content, AI Output and customer-visible account data and metadata at any time through the Service’s automated export tools. No request or manual coordination with Legiscope is required. The Customer is responsible for downloading the export and importing it at its destination. Switching and associated data egress are free.
- Structured records: JSON or CSV, preserving customer-visible identifiers, relationships, statuses, decisions, timestamps, history and metadata.
- Generated documents and reports: PDF or DOCX where available.
- Uploaded files and attachments: original format.
- Interface and limitations: the automated export tools are the supported interface. Legiscope does not import data at the destination, convert it to a destination-specific schema or guarantee a public API, harmonised schema or open interoperability specification where none applies.
Retention and deletion
When the Agreement ends, the Customer may retrieve or delete its data as stated in the Terms and DPA. Without a deletion instruction, the account remains access-disabled and may be kept restorable without additional charge as a courtesy for up to 12 months. Legiscope may delete it earlier after the applicable retrieval period and will delete it no later than 12 months after the Agreement ends.
Following a deletion instruction, Legiscope deletes the account and Customer data from active systems without undue delay. Encrypted, access-restricted and unmodifiable disaster-recovery backups expire automatically no later than 90 days after active-system deletion.